Our refund and returns policy lasts 07 days. If 07 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as electronic item, flowers, plants or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
• Gift cards
• Downloadable software products
• Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
• Book with obvious signs of use
• CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 07 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email – sponlineservices27@gmail.com
}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email – sponlineservices27@gmail.com} and send your item to: {52.shree ram nagar palda indore madhyaprdesh 452001}
To return your product, you should mail your product to: {52.shree ram nagar palda indore madhyaprdesh 452001
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
Contact us at {sponlineservices27@gmail.com
} for questions related to refunds and returns.
At SP Store, we are committed to providing a smooth and hassle-free shopping experience, including efficient and reliable shipping services. Below are the details of our shipping policy:Order Processing:All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Shipping Time:Delivery times vary depending on your location and chosen shipping method. Typically, orders are delivered within 3-7 business days. Delays may occur due to unforeseen circumstances like weather conditions or carrier issues. Shipping Charges:Free shipping is available for orders above a certain amount. For orders below the threshold, standard shipping rates will apply, as mentioned during checkout. Order Tracking:Once your order is shipped, a tracking ID will be shared via email or SMS to help you monitor your shipment. Delivery Issues:If you face any issues with your delivery, such as delays, damaged products, or wrong items, please contact our customer support team immediately. At SP Store, your satisfaction is our priority. We ensure that every package is handled with care and reaches you safely.